Educate U

Contact Center Solutions

Agentic AI for
Full Education Growth Funnel

Agenitc AI contact center operations that support your entire student lifecycle, from cold outreach to conversion to ongoing support.

500K+

Calls Handled

85%

Connect Rate

3x

ROI Average

Contact Center

USP of Our Agentic AI Contact Centers

The perfect blend of personal touch and automation efficiency

Trained Agents

Education-focused professionals who understand your mission

AI-Powered Tools

Smart automation for efficiency without losing the human touch

Full Lifecycle Support

One partner for prospecting, conversion, and retention

Why EducateU Contact Centers?

Purpose-Built Teams

Education-focused agents, not generic BPO

Proven Playbooks

Battle-tested scripts and strategies

Multi-Channel Engagement

Phone, email, SMS, and chat—all in one platform

Key Features

Everything you need to run a successful enrollment contact center

Dedicated Account Team

Your own success manager and quality assurance specialist

CRM & System Integration

Seamlessly connects with your existing tech stack

Flexible Delivery Models

Choose outsourced, hybrid, or in-house support based on your needs

Advanced Analytics & Reporting

Real-time dashboards, performance metrics, and actionable insights

Quality Assurance & Training

Continuous improvement through call monitoring and coaching

Customizable & Reporting

Tailored scripts, workflows, and KPIs for your institution

Four Core Use Cases

Complete coverage across the student lifecycle

Lead Warmup

Nurture

Contact marketing-qualified leads who've shown interest but aren't ready to enroll. Nurture them through educational calls, answer questions, gauge timing, and move them closer to enrollment-readiness.

Educational outreach
Timing assessment
Relationship building
Intent scoring

Enrollment & Recruit

Convert

Reach out to high-intent leads ready to enroll. Schedule campus visits, guide through the application process, answer financial aid questions, and close the deal with personalized support.

Campus visit scheduling
Application assistance
Financial aid guidance
Objection handling

Data Cleanup

Optimize

Clean up your CRM by calling old leads to verify interest, update contact information, and re-engage dormant prospects. Turn stale data into fresh opportunities.

Contact verification
Interest re-qualification
Database hygiene
Lead re-activation

Support

Retain

Support enrolled students with questions about registration, billing, campus life, and more. Reduce admin burden while improving student satisfaction and retention.

Student helpdesk
Billing inquiries
General information
Retention outreach

Integration Partners

Seamlessly integrate with the tools and systems you already use

Salesforce
Slate
Element 451
Peoplesoft

Trusted by Leading Institutions

See how schools are winning with our contact center solutions

★★★★★

"EducateU's contact center team has been instrumental in our enrollment growth. Their agents understand our mission and communicate it effectively to prospects. We've seen a 40% increase in qualified applications."

Sarah Johnson Director of Admissions, State University
★★★★★

"The level of professionalism and education-specific knowledge from EducateU's team is unmatched. They feel like an extension of our admissions team, not an outsourced vendor."

Michael Chen VP of Enrollment, Tech Institute
★★★★★

"We were skeptical about outsourcing our contact center, but EducateU proved us wrong. Their real-time reporting and quality assurance give us complete visibility and control."

Emily Rodriguez Chief Enrollment Officer, Liberal Arts College

Ready to Transform Your Enrollment Operations?

Join hundreds of institutions using EducateU Contact Centers to drive enrollment growth, improve student engagement, and optimize their admissions operations.